One governed platform for agents, MCP, intelligent automation, and integration.

Pro

For specific use cases

• 3 workspaces
• 7-day insights
• 7-day log retention
• 700+ connectors

Team

For multiple use cases within a department

• 20 workspaces
• 30-day insights
• 7-day expandable log retention
• Log retention management
• Guardian Log Masking
• All add-ons available for purchase

Enterprise

For multiple departments and partner integrations

• Unlimited workspaces
• 180-day insights
• Advanced on-premise
• SSO, HIPAA, Regional hosting
• Log streaming
• Data engineering

It’s simple: Choose your plan and add-ons. Scale on-demand with Tasks that handle any usage, from integration, to automation, MCP and Agents.

Agent Development

Everything you need to build, govern, and deploy AI agents — Agent Gateway for MCP and Merlin Agent Builder in one solution.

Agent Gateway for MCP

Create governed and managed MCP services to enable agents.

• Publish composite MCP Tool
• 700+ connectors as MCP Tools
• Built-in governance
• Flexible authentication
• Observability
• Access control

Merlin Agent Builder

Build AI agents that reason, act, and learn with context and control.

• Guardrails & audit logs
• Knowledge ingestion
• Agent hub
• ITSM & HR accelerators
• Multi-channel deployment
• Slack, Teams & more

Included in all plans

Automation & integration

• Process automation
• Data integration
• API management

Connectors & development

• 700+ connectors
• Connector development
• AI-assisted development

AI capabilities

• AI Palette
• VectorTables
• Built-in AI tools

Observability & governance

• Observability
• Audit trails
• Data Tables

Tray Build

• Low-code development
• Drag-and-drop builder
• Pre-built templates

Tray Headless

• Claude Code & Codex plugins
• Headless MCP
• Full API access

Additional add-ons

• HIPAA
• SSO
• Regional hosting
• 30-day log retention
• 180-day insights visibility
• Tray IDP
• Data engineering
• Log streaming

Support & professional services

Get the help you need to succeed

Tray Advantage

Standard support with documentation and community access

All plans

• Business hours support
• Knowledge base access
• Community forums
• Tray Academy
• Live workshops

Tray Advantage Plus

Everything in Tray Advantage, plus enhanced support for faster resolution and dedicated resources

• 24/7/365 support
• Enhanced SLAs
• Dedicated Slack channel

Frequently asked questions

What's the difference between Pro, Team, and Enterprise?

Pro is ideal for specific use cases with up to 3 workspaces. Team supports multiple use cases within a department with 20 workspaces and enhanced insights. Enterprise offers unlimited workspaces, and advanced features like regional hosting, log streaming, and on-premise connectivity.

How does pricing work?

Our pricing is based on your usage and the features you need. Contact our sales team for a customized quote based on your specific requirements and expected usage.

What is Agent Builder?

Agent Builder provides a no-code agent development solution allowing teams to create conversational or autonomous agents, backed by knowledge, tools, governance and guardrails.

What is Tray Agent Gateway for MCP?

Tray Agent Gateway for MCP allows companies to build and deploy MCP services whether from workflows or using connectors, allowing teams to govern, control, and scale MCP.

Can I upgrade or downgrade my plan?

Yes, you can upgrade your plan at any time. For downgrades, contact our support team to discuss your options and ensure a smooth transition.

What support is included?

All plans include Tray Advantage with business hours support and knowledge base access. Team and Enterprise plans include Tray Advantage Plus with 24/7/365 support, enhanced SLAs, and dedicated Slack channels.

Is there a free trial?

Yes, we offer a free trial so you can explore the platform before committing. Contact our sales team to get started with your trial.